CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Call us at (314)669-9060 or send us an email at streetstylezboutique@yahoo.com
FAQ
Pickup Policy
Pickup Location is available Monday - Saturday from 11 am- 7 pm. An email will be sent to your email when your order is ready for pickup. The person picking up the order must have CC and ID present (The Credit Card used for the order will be checked and must match the ID of the person picking up the order).
Shipping Policy
*All orders will be processed within 1- 3 business days.
*All shipping is processed USPS with tracking information.
*Shipping is 3-5 business days (there has been some delays due to COVID-19).
*Business Days are Monday - Saturday 11 am - 7 pm.
Return Policy for In-Store Purchases
No Refunds, No Exchanges
Exchanges for Online Purchases
Presently, we do not accommodate exchanges for purchases made online to be exchanged in-store as we cannot guarantee the item purchased will be in-stock in the size or style desired.
Damaged/Defective/Incorrect Item/s
Should you receive a damaged, defective, or incorrect item, contact us at streetstylezboutique@yahoo.com. Once we receive your request, we will be in contact with you to address and resolve the issue. When reaching out please include your Order #, and the issue ( please provide as much details as possible, pics if available).